Helpjuice vs Zendesk
Compare with for .
Helpjuice
73%
match · $2,988/yr
Zendesk
39%
match · $6,600/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Helpjuice
Entry plan
Flat price, whole team$249.00
× 12 months$2,988.00
Per year
$24.90 per person / mo
$2,988
Zendesk
Zendesk Suite Team
$55.00 × 10 seats$550.00
× 12 months$6,600.00
Per year
$55.00 per person / mo
$6,600
Per agent; bundled with Zendesk Suite
Helpjuice
From $249
G2 4.7 · 376 reviewsCompanies that want a branded, customized knowledge base without doing the design work, especially teams supporting many languages.
vs

Zendesk
From $55
Companies that already run, or are choosing, Zendesk for customer support and want the help center tied into tickets, AI agents and reporting.
Side by side
| Helpjuice | ||
|---|---|---|
| Pricing | From $249/month (30 users included) | Included with Suite plans from $55/agent/month (billed annually) |
| G2 Rating | 4.7 (376 reviews) | Not yet verified |
| Best For | Companies that want a branded, customized knowledge base without doing the design work, especially teams supporting many languages. | Companies that already run, or are choosing, Zendesk for customer support and want the help center tied into tickets, AI agents and reporting. |
Pros and cons
Helpjuice
Pros
- Custom design work included instead of a template
- Flat price covers 30, 100 or unlimited users
- Publish approval, expiry dates and content reuse on every plan
- Unlimited languages on every plan
Cons
- Entry plan has no AI features and no SSO
- Billing term (monthly or annual) not stated on the pricing page
- Internal knowledge bases over 100 logins need the $799 plan
Zendesk
Pros
- Help center, tickets and AI agents in one platform
- Knowledge builder speeds up a first knowledge base from ticket data
- Search analytics show gaps in your content
- Up to 5 help centers and 40+ languages on Suite Professional
Cons
- Paid per agent for the whole help desk, not just the knowledge base
- Suite Team: 1 help center, 1 language, no revision history
- Approval workflows and verification reminders need Enterprise
