Helpjuice
Entry plan
Flat price, whole team$249.00
× 12 months$2,988.00
Per year
$24.90 per person / mo
$2,988
Helpjuice vs Help Scout
Compare with for .
Helpjuice
73%
match · $2,988/yr
Help Scout
79%
match · $3,000/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Smaller bill
Help Scout
Standard
$25.00 × 10 seats$250.00
× 12 months$3,000.00
Per year
$25.00 per person / mo
$3,000
List price; annual billing saves up to 16%
Helpjuice
From $249
G2 4.7 · 376 reviewsCompanies that want a branded, customized knowledge base without doing the design work, especially teams supporting many languages.
vs
Help Scout
From $25Free plan
G2 4.4 · 431 reviewsSmall support teams that want a friendly help desk and a straightforward knowledge base in one subscription.
Side by side
| Helpjuice |  Help Scout | |
|---|---|---|
| Pricing | From $249/month (30 users included) | Free (up to 5 users); paid from $25/user/month (annual) or $30 monthly |
| G2 Rating | 4.7 (376 reviews) | 4.4 (431 reviews) |
| Best For | Companies that want a branded, customized knowledge base without doing the design work, especially teams supporting many languages. | Small support teams that want a friendly help desk and a straightforward knowledge base in one subscription. |
Pros and cons
Helpjuice
Pros
- Custom design work included instead of a template
- Flat price covers 30, 100 or unlimited users
- Publish approval, expiry dates and content reuse on every plan
- Unlimited languages on every plan
Cons
- Entry plan has no AI features and no SSO
- Billing term (monthly or annual) not stated on the pricing page
- Internal knowledge bases over 100 logins need the $799 plan
Help Scout
Pros
- Free plan for up to 5 users with one Docs site
- Knowledge base and help desk in one subscription
- Multiple Docs sites from Standard
- Beacon widget puts articles inside your site or app
Cons
- Free plan caps Docs at 10 articles
- Fewer documentation-team tools (approvals, reusable snippets) than dedicated platforms
- Docs is not sold on its own; you pay per help desk user
Sarah Chen