CRM & Sales
monday CRM
From $12G2 4.6 · 1,125 reviews
Sales teams that want a highly customizable, visual CRM tightly connected to project/work management—especially SMBs and mid-market teams that need flexible pipelines, automations, and cross-team visibility without heavy admin overhead.
Quick overview
- Pricing
- $12/seat/month (billed annually, 3-seat minimum)
- Plans
- No free plan (14-day trial). Basic $12, Standard $17, Pro $28 per seat/month billed annually ($18 / $25 / $41 billed monthly), 3-seat minimum. Ultimate (formerly Enterprise) is custom-priced.
- G2 rating
- 4.6 / 5.0
- Comparisons
- Featured in 1 comparison
Key features
- Visual sales pipeline management (deal stages, Kanban/boards)
- Lead, contact, and account management with customizable fields
- Sales automation (task assignment, reminders, stage-based triggers)
- Email integration and activity tracking (e.g., Gmail/Outlook) plus templates
- Dashboards and reporting (forecasting-style views, KPIs, custom charts)
Pros
- Highly customizable boards/pipelines and fields to match different sales processes
- Strong collaboration and visibility across sales, marketing, and delivery teams
- Good automation and integrations ecosystem (including monday apps/marketplace)
- Clean, modern UI with flexible views (board, timeline, dashboard) and quick adoption
Cons
- Costs can rise with higher tiers, add-ons, and seat minimums (often billed annually)
- Advanced reporting/permissions and some CRM capabilities may require higher plans
- Not as deep as specialized enterprise CRMs for complex forecasting, CPQ, or territory management
Marcus Williams