Social Media
Podium
From $399
Local businesses such as dealerships, home services, med spas and retailers that want review requests by text inside a messaging and lead conversion platform.
Quick overview
- Pricing
- From $399/month (contact sales)
- Plans
- Core: $399/month. Pro: $599/month. Signature: custom pricing. Every plan is sold through sales, and Podium says pricing may vary by industry, partnerships, integrations, volume and carrier fees (HVAC businesses must contact sales). Extra costs listed on the pricing page: $5/month per extra phone number, a $5/month base 10DLC texting fee per US location, High-Volume Carrier-Verified Messaging at $15/month on Core (included on Pro), and Podium Phones at $30/user/month (1-4 users) or $25 (5+) with a $500 network optimization fee per location. Usage limits apply to automations and AI messaging, with overages billed.
- G2 rating
- Not yet verified
- Comparisons
- Featured in 1 comparison
Key features
- Text-message review invites for Google, Facebook and industry review sites
- Review invite and reminder automations
- AI review responses on every plan; AI Reputation Specialist on Pro
- One inbox for reviews, texts, calls, webchat and social messages
- Reviews leaderboard and reporting with attribution
- Unlimited contacts, team members and one-to-one texts
Pros
- Published starting prices, unlike most local tools
- Reviews sit inside texting, webchat and payments
- Onboarding and a success manager on every plan
Cons
- $399/month is steep for reviews alone
- Extra carrier, number and phone fees
- No listings management on the plan list
Sarah Chen