Podium vs Reputation
Which social media tool is right for you? Compare features, pricing, and user reviews to make the best choice.
Podium
From $399
Local businesses such as dealerships, home services, med spas and retailers that want review requests by text inside a messaging and lead conversion platform.
vs
Reputation
From $80
Multi-location brands in healthcare, automotive, real estate, financial services and retail that want reviews and listings priced per location, with surveys and analytics to grow into.
Side by side
| Podium | Reputation | |
|---|---|---|
| Pricing | From $399/month (contact sales) | From $80/location/month (contact sales) |
| G2 Rating | Not yet verified | Not yet verified |
| Best For | Local businesses such as dealerships, home services, med spas and retailers that want review requests by text inside a messaging and lead conversion platform. | Multi-location brands in healthcare, automotive, real estate, financial services and retail that want reviews and listings priced per location, with surveys and analytics to grow into. |
Pros and cons
Podium
Pros
- Published starting prices, unlike most local tools
- Reviews sit inside texting, webchat and payments
- Onboarding and a success manager on every plan
Cons
- $399/month is steep for reviews alone
- Extra carrier, number and phone fees
- No listings management on the plan list
Reputation
Pros
- Published per-location prices
- Reviews and listings in the entry plan
- Surveys and analytics tiers for CX teams
Cons
- Some review sources, like Yelp, are a paid add-on
- Sold only through sales
- Per-location cost adds up for small chains
Sarah Chen