Social Media
Reputation
From $80
Multi-location brands in healthcare, automotive, real estate, financial services and retail that want reviews and listings priced per location, with surveys and analytics to grow into.
Quick overview
- Pricing
- From $80/location/month (contact sales)
- Plans
- Rep Core: $80/location/month (review collection, requesting and AI responding, plus business listings and SEO). Rep Core + Pulse: $115/location/month (adds Rep Score, journey insights, AI Reputation Manager, Pulse analytics and a basic survey). Rep Core + Surveys: $150/location/month (adds six custom survey templates, email survey requests and targeted outreach). Enterprise: custom, for 125+ locations. All plans are bought through sales; the page does not say whether billing is monthly or annual. Paid add-ons include Competitive Insights, Actions & Ticketing, Social Suite, Premium Sources (such as Yelp, Tripadvisor and Vitals), Premium Integrations and Managed Services.
- G2 rating
- Not yet verified
- Comparisons
- Featured in 1 comparison
Key features
- SMS or email review requests triggered after a visit
- AI Auto-Response drafts brand-aligned replies
- Unified inbox for Google, Facebook and industry review sites
- Listings sync to 100+ platforms plus branded location pages
- Rep Score, sentiment insights and competitor benchmarks
- Surveys, ticketing and managed services as upgrades
Pros
- Published per-location prices
- Reviews and listings in the entry plan
- Surveys and analytics tiers for CX teams
Cons
- Some review sources, like Yelp, are a paid add-on
- Sold only through sales
- Per-location cost adds up for small chains
Sarah Chen