No public price
Visit UserTesting ↗UserTesting vs Lyssna
Compare with for .
UserTesting
41%
match · quote
Lyssna
69%
match · $1,992/yr
Lyssna is the better fit.
It publishes its prices; the other needs a sales quote.
How we work out the matchWhat matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
UserTesting
Sales quote
No public priceask sales
Per year
Quote
Lyssna
Growth
Flat price, whole team$166.00
× 12 months$1,992.00
Per year
$16.60 per person / mo
$1,992
UserTesting
From Custom
G2 4.4 · 791 reviewsEnterprises that want a large on-demand panel, fast video feedback and benchmarking across many teams, and can budget for an annual contract.
vs
Lyssna
From $166Free plan
G2 4.5 · 189 reviewsSmall and mid-size product teams that want published prices, a free plan and quick unmoderated tests, IA tests and interviews in one tool.
Side by side
| UserTesting | Lyssna | |
|---|---|---|
| Pricing | Custom pricing (annual subscription, by quote) | Free; Growth $166/month (billed annually) or $199/month (billed monthly) |
| G2 Rating | 4.4 (791 reviews) | 4.5 (189 reviews) |
| Best For | Enterprises that want a large on-demand panel, fast video feedback and benchmarking across many teams, and can budget for an annual contract. | Small and mid-size product teams that want published prices, a free plan and quick unmoderated tests, IA tests and interviews in one tool. |
Pros and cons
UserTesting
Pros
- Large participant network and fast turnaround on unmoderated video tests
- Broad method coverage, including QXscore benchmarks
- No per-seat charges on its plan types
- Enterprise security certifications listed on the plans page
Cons
- No published prices; every plan is by quote
- Card sorting, tree testing and AI test creation need Ultimate
- Annual commitment
- More than a small team or startup usually needs
Lyssna
Pros
- Free plan and a self-serve paid plan with prices on the site
- Panel cost is predictable: 1 credit ($1) per minute of test length
- Wide set of quick methods, including IA tests
- Credits do not expire
Cons
- Growth caps in-depth studies at 5 a month
- SSO and SOC 2 report only on Enterprise
- Panel (690,000+ panelists) is smaller than the multi-million panel Maze advertises
- Not built as a long-term repository for interview analysis