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Analytics & BI

UserTesting vs Lyssna

Compare with for 10 people.

UserTesting
41%
match · quote
Lyssna
69%
match · $1,992/yr

Lyssna is the better fit.

It publishes its prices; the other needs a sales quote.

How we work out the match
What matters most?
Fine-tune

What you'd pay

Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.

Lyssna
Growth
Flat price, whole team$166.00
× 12 months$1,992.00
Per year
$16.60 per person / mo
$1,992

Visit Lyssna ↗

Choose a tool

UserTesting

From Custom
G2 4.4 · 791 reviews

Enterprises that want a large on-demand panel, fast video feedback and benchmarking across many teams, and can budget for an annual contract.

Lyssna

From $166Free plan
G2 4.5 · 189 reviews

Small and mid-size product teams that want published prices, a free plan and quick unmoderated tests, IA tests and interviews in one tool.

Side by side

UserTestingLyssna
PricingCustom pricing (annual subscription, by quote)Free; Growth $166/month (billed annually) or $199/month (billed monthly)
G2 Rating4.4 (791 reviews)4.5 (189 reviews)
Best ForEnterprises that want a large on-demand panel, fast video feedback and benchmarking across many teams, and can budget for an annual contract.Small and mid-size product teams that want published prices, a free plan and quick unmoderated tests, IA tests and interviews in one tool.

Pros and cons

UserTesting

Pros

  • Large participant network and fast turnaround on unmoderated video tests
  • Broad method coverage, including QXscore benchmarks
  • No per-seat charges on its plan types
  • Enterprise security certifications listed on the plans page

Cons

  • No published prices; every plan is by quote
  • Card sorting, tree testing and AI test creation need Ultimate
  • Annual commitment
  • More than a small team or startup usually needs

Lyssna

Pros

  • Free plan and a self-serve paid plan with prices on the site
  • Panel cost is predictable: 1 credit ($1) per minute of test length
  • Wide set of quick methods, including IA tests
  • Credits do not expire

Cons

  • Growth caps in-depth studies at 5 a month
  • SSO and SOC 2 report only on Enterprise
  • Panel (690,000+ panelists) is smaller than the multi-million panel Maze advertises
  • Not built as a long-term repository for interview analysis

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