Lyssna
Growth
Flat price, whole team$166.00
× 12 months$1,992.00
Per year
$16.60 per person / mo
$1,992
Lyssna vs Lookback
Compare with for .
Lyssna
50%
match · $1,992/yr
Lookback
59%
match · $299/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Lookback
Freelance
Flat price, whole team$24.92
× 12 months$299.04
Per year
$2.49 per person / mo
$299
Lyssna
From $166Free plan
G2 4.5 · 189 reviewsSmall and mid-size product teams that want published prices, a free plan and quick unmoderated tests, IA tests and interviews in one tool.
vs
Lookback
From $299
G2 4.3 · 21 reviewsResearchers and small teams that mainly run moderated interviews and usability sessions and want observers to watch live.
Side by side
| Lyssna | Lookback | |
|---|---|---|
| Pricing | Free; Growth $166/month (billed annually) or $199/month (billed monthly) | From $299/year (Freelance); Enterprise custom |
| G2 Rating | 4.5 (189 reviews) | 4.3 (21 reviews) |
| Best For | Small and mid-size product teams that want published prices, a free plan and quick unmoderated tests, IA tests and interviews in one tool. | Researchers and small teams that mainly run moderated interviews and usability sessions and want observers to watch live. |
Pros and cons
Lyssna
Pros
- Free plan and a self-serve paid plan with prices on the site
- Panel cost is predictable: 1 credit ($1) per minute of test length
- Wide set of quick methods, including IA tests
- Credits do not expire
Cons
- Growth caps in-depth studies at 5 a month
- SSO and SOC 2 report only on Enterprise
- Panel (690,000+ panelists) is smaller than the multi-million panel Maze advertises
- Not built as a long-term repository for interview analysis
Lookback
Pros
- Published annual prices, starting low for solo researchers
- Observer room keeps stakeholders out of the participant's view
- Bring your own participants at no extra charge
- Generous 60-day, 5-session free trial
Cons
- Session caps on every plan below Enterprise
- Panel fees exclude incentives, plus a 6% incentive fee
- No card sorting or tree testing
- SSO only on Enterprise
- Small G2 review base (21 reviews)
Emily Rodriguez