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Analytics & BI

Maze vs Lookback

Compare with for 10 people.

Maze
53%
match · quote
Lookback
48%
match · $299/yr

Maze is the better fit.

It has a free plan you can start on today.

How we work out the match
What matters most?
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What you'd pay

Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.

Maze
Sales quote
No public priceask sales
Per year
Quote

No public price

Visit Maze ↗
Lookback
Freelance
Flat price, whole team$24.92
× 12 months$299.04
Per year
$2.49 per person / mo
$299

Visit Lookback ↗

Choose a tool

Maze

From FreeFree plan
G2 4.5 · 112 reviews

Product and design teams that want one platform for prototype tests, surveys, IA tests and interviews, with an in-app panel, and are ready to talk to sales for a paid plan.

Lookback

From $299
G2 4.3 · 21 reviews

Researchers and small teams that mainly run moderated interviews and usability sessions and want observers to watch live.

Side by side

MazeLookback
PricingFree plan; paid plans are Enterprise only (custom pricing)From $299/year (Freelance); Enterprise custom
G2 Rating4.5 (112 reviews)4.3 (21 reviews)
Best ForProduct and design teams that want one platform for prototype tests, surveys, IA tests and interviews, with an in-app panel, and are ready to talk to sales for a paid plan.Researchers and small teams that mainly run moderated interviews and usability sessions and want observers to watch live.

Pros and cons

Maze

Pros

  • Covers unmoderated tests, interviews, surveys and IA testing in one tool
  • Free plan with 5 seats to try real studies
  • Published panel credit prices that include participant incentives
  • Automated reports that non-researchers can read

Cons

  • No self-serve paid plan: anything beyond 1 study a month needs Enterprise pricing from sales
  • Interviews, AI moderation, mobile and live website testing are Enterprise features
  • Panel credits expire after 12 months
  • Not a long-term research repository like Dovetail

Lookback

Pros

  • Published annual prices, starting low for solo researchers
  • Observer room keeps stakeholders out of the participant's view
  • Bring your own participants at no extra charge
  • Generous 60-day, 5-session free trial

Cons

  • Session caps on every plan below Enterprise
  • Panel fees exclude incentives, plus a 6% incentive fee
  • No card sorting or tree testing
  • SSO only on Enterprise
  • Small G2 review base (21 reviews)

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