Analytics & BI
Heap
From FreeFree planG2 4.4 · 1,097 reviews
Product, growth, and analytics teams that want fast, low-instrumentation behavioral analytics for web and mobile apps, combining quantitative product analytics with session replay and strong data management.
Quick overview
- Pricing
- Free; paid plans quote-based
- Plans
- Free: up to 10K monthly sessions, 6 months of data history. Growth, Pro and Premier: prices not published (Pro and Premier use custom session pricing); session replay is an add-on on Pro and Premier. Heap is owned by Contentsquare.
- G2 rating
- 4.4 / 5.0
- Comparisons
- Featured in 1 comparison
Key features
- Autocapture of user interactions (event tracking without manual instrumentation)
- Product analytics (funnels, journeys, retention, cohorts)
- Session replay for qualitative behavior analysis
- Data governance tools (event definitions, naming, and quality controls)
- Integrations and data export (warehouse/BI connectors and APIs)
Pros
- Autocapture reduces engineering effort and speeds up analysis
- Powerful funnel/journey analysis for product and growth use cases
- Session replay helps diagnose UX issues and validate hypotheses
- Broad integration ecosystem for warehouses, CDPs, and BI tools
Cons
- Pricing is quote-based and can be difficult to estimate upfront
- Autocapture can create noisy datasets without strong governance
- Advanced setups (mobile, complex SPAs, governance) may require significant configuration
Emily Rodriguez