LiveChat
Entry plan
$19.00 × 10 seats$190.00
× 12 months$2,280.00
Per year
$19.00 per person / mo
$2,280
LiveChat vs tawk.to
Compare with for .
LiveChat
23%
match · $2,280/yr
tawk.to
71%
match · $0/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
tawk.to
Free
Free to use$0.00
Per year
$0
Free to start
LiveChat
From $19
Sales-minded small businesses and e-commerce shops that want a polished, mature chat tool with proactive campaigns and strong Shopify and WordPress integrations, and are fine paying per agent.
vs
tawk.to
From FreeFree plan
Very small businesses, nonprofits and side projects that want capable live chat for $0 and can live with tawk.to branding or pay $29/month to remove it.
Side by side
| LiveChat | tawk.to | |
|---|---|---|
| Pricing | From $19/user/month (annual) or $25 monthly | Free (optional paid add-ons) |
| G2 Rating | Not yet verified | Not yet verified |
| Best For | Sales-minded small businesses and e-commerce shops that want a polished, mature chat tool with proactive campaigns and strong Shopify and WordPress integrations, and are fine paying per agent. | Very small businesses, nonprofits and side projects that want capable live chat for $0 and can live with tawk.to branding or pay $29/month to remove it. |
Pros and cons
LiveChat
Pros
- Mature, polished agent app from a long-running vendor
- AI Agent included on every plan rather than sold separately
- Large integration catalog covering the main store and CMS platforms
- SOC 2 Type 2, GDPR and CCPA compliance listed on the site
Cons
- No free plan, and per-user pricing adds up for teams of four or more
- Essential caps AI resolutions at 10 a month and live visitor tracking at 50
- The jump from Essential ($19) to Growth ($79) per user is steep
tawk.to
Pros
- Free with unlimited agents, which no other tool here matches
- Ticketing, knowledge base and CRM are free too
- Native apps on desktop and mobile
- Pay only for what you add (branding removal, AI, voice)
Cons
- Free widget shows tawk.to branding unless you buy Whitelabel ($29/month per property)
- AI Assist beyond the limited free tier is a paid add-on
- Fewer advanced reporting and workflow controls than paid tools
Marcus Williams