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Crisp vs tawk.to

Compare with for 10 people.

Crisp
41%
match · $540/yr
tawk.to
71%
match · $0/yr

tawk.to is the better fit.

It's free for 10 people.

How we work out the match
What matters most?
Fine-tune

What you'd pay

Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.

Crisp
Entry plan
Flat price, whole team$45.00
× 12 months$540.00
Per year
$4.50 per person / mo
$540

tawk.to
Free
Smaller bill
Free to use$0.00
Per year
$0

Free to start

Choose a tool

Crisp

From $45Free plan

Small teams of 3 to 10 people who want chat, email, a knowledge base and an AI chatbot in one tool for a predictable flat monthly price.

tawk.to

From FreeFree plan

Very small businesses, nonprofits and side projects that want capable live chat for $0 and can live with tawk.to branding or pay $29/month to remove it.

Side by side

Crisptawk.to
PricingFree (2 seats); paid from $45/month per workspaceFree (optional paid add-ons)
G2 RatingNot yet verifiedNot yet verified
Best ForSmall teams of 3 to 10 people who want chat, email, a knowledge base and an AI chatbot in one tool for a predictable flat monthly price.Very small businesses, nonprofits and side projects that want capable live chat for $0 and can live with tawk.to branding or pay $29/month to remove it.

Pros and cons

Crisp

Pros

  • Flat workspace pricing: 10 seats on Essentials for $95/month
  • Free plan is usable for a two-person team
  • Knowledge base, chatbot and workflows bundled rather than sold as add-ons
  • AI credits included on every paid plan

Cons

  • Free plan holds only 100 customer profiles
  • Knowledge base and automations start at the $95 Essentials plan, not Mini
  • Ticketing is reserved for the $295 Plus plan

tawk.to

Pros

  • Free with unlimited agents, which no other tool here matches
  • Ticketing, knowledge base and CRM are free too
  • Native apps on desktop and mobile
  • Pay only for what you add (branding removal, AI, voice)

Cons

  • Free widget shows tawk.to branding unless you buy Whitelabel ($29/month per property)
  • AI Assist beyond the limited free tier is a paid add-on
  • Fewer advanced reporting and workflow controls than paid tools

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