LiveChat
Entry plan
$19.00 × 10 seats$190.00
× 12 months$2,280.00
Per year
$19.00 per person / mo
$2,280
LiveChat vs Crisp
Compare with for .
LiveChat
32%
match · $2,280/yr
Crisp
71%
match · $540/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Crisp
Entry plan
Flat price, whole team$45.00
× 12 months$540.00
Per year
$4.50 per person / mo
$540
LiveChat
From $19
Sales-minded small businesses and e-commerce shops that want a polished, mature chat tool with proactive campaigns and strong Shopify and WordPress integrations, and are fine paying per agent.
vs
Crisp
From $45Free plan
Small teams of 3 to 10 people who want chat, email, a knowledge base and an AI chatbot in one tool for a predictable flat monthly price.
Side by side
| LiveChat | Crisp | |
|---|---|---|
| Pricing | From $19/user/month (annual) or $25 monthly | Free (2 seats); paid from $45/month per workspace |
| G2 Rating | Not yet verified | Not yet verified |
| Best For | Sales-minded small businesses and e-commerce shops that want a polished, mature chat tool with proactive campaigns and strong Shopify and WordPress integrations, and are fine paying per agent. | Small teams of 3 to 10 people who want chat, email, a knowledge base and an AI chatbot in one tool for a predictable flat monthly price. |
Pros and cons
LiveChat
Pros
- Mature, polished agent app from a long-running vendor
- AI Agent included on every plan rather than sold separately
- Large integration catalog covering the main store and CMS platforms
- SOC 2 Type 2, GDPR and CCPA compliance listed on the site
Cons
- No free plan, and per-user pricing adds up for teams of four or more
- Essential caps AI resolutions at 10 a month and live visitor tracking at 50
- The jump from Essential ($19) to Growth ($79) per user is steep
Crisp
Pros
- Flat workspace pricing: 10 seats on Essentials for $95/month
- Free plan is usable for a two-person team
- Knowledge base, chatbot and workflows bundled rather than sold as add-ons
- AI credits included on every paid plan
Cons
- Free plan holds only 100 customer profiles
- Knowledge base and automations start at the $95 Essentials plan, not Mini
- Ticketing is reserved for the $295 Plus plan
Marcus Williams