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E-commerce

Crisp vs Re:amaze

Compare with for 10 people.

Crisp
71%
match · $540/yr
Re:amaze
28%
match · $3,480/yr

Crisp is the better fit.

It costs $2,940 less a year for 10 people.

How we work out the match
What matters most?
Fine-tune

What you'd pay

Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.

Crisp
Entry plan
Smaller bill
Flat price, whole team$45.00
× 12 months$540.00
Per year
$4.50 per person / mo
$540

Re:amaze
Entry plan
$29.00 × 10 seats$290.00
× 12 months$3,480.00
Per year
$29.00 per person / mo
$3,480

Choose a tool

Crisp

From $45Free plan

Small Shopify teams that want a predictable flat monthly price for several seats, with order context in the inbox and a usage-capped AI agent.

Re:amaze

From $29

Merchants running more than one Shopify store, or small teams that want order editing in chat at a modest per-seat price.

Side by side

CrispRe:amaze
PricingFree plan (2 seats); paid from $45/month per workspaceFrom $29/user/month ($26.10 billed annually), or $59/month flat
G2 RatingNot yet verifiedNot yet verified
Best ForSmall Shopify teams that want a predictable flat monthly price for several seats, with order context in the inbox and a usage-capped AI agent.Merchants running more than one Shopify store, or small teams that want order editing in chat at a modest per-seat price.

Pros and cons

Crisp

Pros

  • Free plan includes Shopify data sync
  • Flat workspace price: 4 seats for $45, 10 seats for $95
  • No conversation caps on human chats, per Crisp's pricing page
  • AI agent can update a shipping address while the order is still editable

Cons

  • Free plan has only 2 seats and 100 customer profiles
  • Price of extra AI credits is not published
  • Social and WhatsApp channels start at the $95 Essentials plan
  • Smaller Shopify App Store review base than Tidio or Gorgias

Re:amaze

Pros

  • Can create and edit Shopify orders from support chats
  • Unlimited brands from the Pro plan, useful for several stores
  • Lowest published per-resolution AI rate in this group ($0.85)
  • Flat $59 Starter plan for teams with many part-time agents

Cons

  • Per-seat pricing adds up as the team grows
  • Starter is capped at 500 responded conversations a month
  • Re:amaze AI is labeled beta on the pricing page
  • SMS and voice need Pro or Plus

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