E-commerce
Re:amaze
From $29
Merchants running more than one Shopify store, or small teams that want order editing in chat at a modest per-seat price.
Quick overview
- Pricing
- From $29/user/month ($26.10 billed annually), or $59/month flat
- Plans
- USD. Basic $29, Pro $49, Plus $69 per team member/month billed monthly; annual billing saves 10% ($26.10, $44.10, $62.10). Starter: $59/month flat for unlimited team members, limited to 500 responded conversations/month. AI resolutions included per user/month: 5 (Basic), 10 (Pro), 20 (Plus); extra resolutions $0.85 each. Basic covers 1 brand; Pro and Plus allow unlimited brands and add SMS and voice. 14-day free trial with Plus features, no card needed.
- G2 rating
- Not yet verified
- Comparisons
- Featured in 1 comparison
Key features
- Manage, modify and create Shopify orders from inside a conversation
- One inbox for email, chat, social, SMS and voice across several stores
- AI Agent priced per resolution, with a monthly allowance per user
- Chatbots, proactive Cues and a live dashboard of shopper activity
- Workflows, macros, auto-assign and rule-based triggers
Pros
- Can create and edit Shopify orders from support chats
- Unlimited brands from the Pro plan, useful for several stores
- Lowest published per-resolution AI rate in this group ($0.85)
- Flat $59 Starter plan for teams with many part-time agents
Cons
- Per-seat pricing adds up as the team grows
- Starter is capped at 500 responded conversations a month
- Re:amaze AI is labeled beta on the pricing page
- SMS and voice need Pro or Plus
Marcus Williams