Tidio
Entry plan
Flat price, whole team$24.17
× 12 months$290.04
Per year
$2.42 per person / mo
$290
Tidio vs tawk.to
Compare with for .
Tidio
45%
match · $290/yr
tawk.to
71%
match · $0/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
tawk.to
Free
Free to use$0.00
Per year
$0
Free to start
Tidio
From $29Free plan
Small businesses and online stores that want a free or low-cost live chat they can install in an afternoon, with the option to add an AI agent and simple automations as volume grows.
vs
tawk.to
From FreeFree plan
Very small businesses, nonprofits and side projects that want capable live chat for $0 and can live with tawk.to branding or pay $29/month to remove it.
Side by side
| Tidio | tawk.to | |
|---|---|---|
| Pricing | Free; Starter $29/month ($24.17/month billed annually) | Free (optional paid add-ons) |
| G2 Rating | Not yet verified | Not yet verified |
| Best For | Small businesses and online stores that want a free or low-cost live chat they can install in an afternoon, with the option to add an AI agent and simple automations as volume grows. | Very small businesses, nonprofits and side projects that want capable live chat for $0 and can live with tawk.to branding or pay $29/month to remove it. |
Pros and cons
Tidio
Pros
- Real free plan with 10 seats, so a whole small team can try it
- Pricing is per conversation volume, not per seat, which suits small teams with several part-time responders
- Lyro AI and Flows let you automate common questions without code
- Starter plan is cheap at $29/month (less on annual billing)
Cons
- Billable conversation caps (50 free, 100 on Starter) are easy to outgrow on a busy site
- Lyro AI and Flows volume beyond the small included amounts are paid add-ons
- Advanced analytics, permissions and auto-assignment need the Growth plan
tawk.to
Pros
- Free with unlimited agents, which no other tool here matches
- Ticketing, knowledge base and CRM are free too
- Native apps on desktop and mobile
- Pay only for what you add (branding removal, AI, voice)
Cons
- Free widget shows tawk.to branding unless you buy Whitelabel ($29/month per property)
- AI Assist beyond the limited free tier is a paid add-on
- Fewer advanced reporting and workflow controls than paid tools
Marcus Williams