Pipedrive vs Close
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What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.

Pipedrive
Small sales teams that work clear deal stages and want automations and email sequences without enterprise pricing or a CRM admin.
Close
Small outbound teams whose reps spend much of the day on the phone and want calling, SMS and email in one CRM.
Side by side
| Close | ||
|---|---|---|
| Pricing | From $14/seat/month (billed annually) | From $9/user/month (billed annually, 1 user); teams from $35/user/month |
| G2 Rating | 4.3 (5,086 reviews) | 4.7 (2,112 reviews) |
| Best For | Small sales teams that work clear deal stages and want automations and email sequences without enterprise pricing or a CRM admin. | Small outbound teams whose reps spend much of the day on the phone and want calling, SMS and email in one CRM. |
Pros and cons
Pipedrive
Pros
- Quick to learn and set up
- Automations and sequences on the second tier
- Focused interface built around the pipeline
- Large app marketplace
Cons
- No free plan
- Lite has no automations or full email sync
- Lead capture and campaigns are paid add-ons
- Monthly billing costs up to 42% more
Close
Pros
- Best built-in calling and dialers here
- Calls, emails and texts in one timeline
- Fast setup for a sales team
- Self-serve buying
Cons
- Workflows start at $99/user/month
- Calling and SMS usage billed on top
- No marketing or service tools
- Solo plan limited to one user
Related comparisons
Best CRM for Agencies
Productive is the best CRM for most agencies because pipeline, proposals, delivery, time, retainers and profitability live in one system. Pick HubSpot Sales Hub if you are a marketing agency on HubSpot, or Pipedrive for a sales-first CRM with proposals and projects on one plan.
Best CRM for Small Business
HubSpot Sales Hub is the best CRM for most small businesses: the free HubSpot CRM covers 2 users, and Starter adds calling and basic workflows cheaply. Budget for Professional ($90/seat/month plus $1,500 onboarding) if you need sequences.
Best CRM for Startups
Attio is the best CRM for most early-stage startups: free for up to 3 seats with email sync and enrichment, flexible enough to track investors and partners, and 80% off Pro in year one for VC-backed startups. Choose HubSpot Sales Hub if you qualify for its 90% startup discount, Pipedrive for the cheapest sequences, and Close if your team sells by phone.
