Close
Agencies with a dedicated outbound business development team that prospects by phone and email at volume.
Quick overview
- Pricing
- From $9/user/month (billed annually)
- Plans
- No free plan; 14-day free trial, no credit card; 30-day money-back guarantee. Per user per month, billed annually (monthly in brackets): Solo $9 ($19), 1 user and 10,000 leads, no workflows; Essentials $35 ($49); Growth $99 ($109), adds workflows, power dialer, bulk email; Scale $139 ($149), adds permissions, predictive dialer, custom objects. Calling and SMS billed by usage (about $0.02/min for most outbound calls). API on all plans.
- G2 rating
- 4.7 / 5.0
- Comparisons
- Featured in 6 comparisons
Key features
- Built-in calling, SMS and two-way email sync
- Workflows and power dialer on Growth
- Chloe AI agent with AI credits on every plan
- API access on every plan
- Custom objects on Scale
Pros
- Fast for outbound prospecting
- Calling and SMS built in
- API on every plan
- Clear published pricing
Cons
- No quotes, proposals, projects or time tracking
- Workflows need Growth at $99/user/month
- Calling costs extra
- Overkill for referral-led agencies
Close in our comparisons
Best CRM for Agencies
Productive is the best CRM for most agencies because pipeline, proposals, delivery, time, retainers and profitability live in one system. Pick HubSpot Sales Hub if you are a marketing agency on HubSpot, or Pipedrive for a sales-first CRM with proposals and projects on one plan.
+1
Marcus WilliamsUpdated October 2026Best CRM for Small Business
HubSpot Sales Hub is the best CRM for most small businesses: the free HubSpot CRM covers 2 users, and Starter adds calling and basic workflows cheaply. Budget for Professional ($90/seat/month plus $1,500 onboarding) if you need sequences.
+2Marcus WilliamsUpdated October 2026Best CRM for Startups
Attio is the best CRM for most early-stage startups: free for up to 3 seats with email sync and enrichment, flexible enough to track investors and partners, and 80% off Pro in year one for VC-backed startups. Choose HubSpot Sales Hub if you qualify for its 90% startup discount, Pipedrive for the cheapest sequences, and Close if your team sells by phone.
+1Marcus WilliamsUpdated October 2026HubSpot alternatives
Stay with HubSpot if you want marketing, sales and service in one platform and can budget for Professional later. For a sales-only CRM, Zoho CRM, Pipedrive and Freshsales get you sequences or forecasting for much less.
+2Marcus WilliamsUpdated October 2026Salesforce vs HubSpot
Choose HubSpot Sales Hub if you are a small or mid-sized team that wants fast adoption and published costs: Professional is $90 per seat per month billed annually plus $1,500 onboarding. Choose Salesforce (Agentforce Sales, formerly Sales Cloud) if you need custom data, territories, approvals and sandboxes and have an admin: Core is $195 per user per month billed annually.
+1Marcus WilliamsUpdated October 2026Zoho CRM alternatives
Pipedrive is the best Zoho CRM alternative for most sales teams: easier to learn, automations from $39 per seat billed annually, and a documented Zoho import. Pick Freshsales to keep Zoho-level pricing, or HubSpot Sales Hub to run marketing and sales together.
+2Marcus WilliamsUpdated October 2026