Analytics & BI
Dovetail
From FreeFree planG2 4.5 · 168 reviews
Research and product teams that already run studies in other tools and need one searchable place to analyze, tag and share what they learn.
Quick overview
- Pricing
- Free; Enterprise custom pricing
- Plans
- Free: $0, no card required; one channel, one project, AI chat and summaries within a single project, 1 dashboard. Enterprise: custom pricing; unlimited projects, channels, dashboards and Docs, AI agents, global tags, fields, templates and folders, semantic search, Slack and Teams queries, redaction, SSO, access control, audit log, custom data retention, invoicing on net-30 terms, dedicated customer success. HIPAA is a paid add-on. Prices exclude tax and are billed in USD.
- G2 rating
- 4.5 / 5.0
- Comparisons
- Featured in 1 comparison
Key features
- Research repository for interviews, recordings, docs and surveys
- AI transcription, summaries, clustering and semantic search
- Highlight reels and shareable Docs
- Channels that classify ongoing customer feedback
- Calendar sync, bulk import, API and CRM sync for contacts
Pros
- Strong analysis and tagging for qualitative data
- Free plan for one project
- Makes past research searchable across the company
- Enterprise security, redaction and data retention controls
Cons
- Not a testing platform: no participant panel or unmoderated tests
- Only Free and custom-priced Enterprise plans are listed
- Free plan is limited to one project and one channel
- Some G2 reviewers report price increases and features moved to higher tiers
Emily Rodriguez