Social Media
Talkwalker
From CustomG2 4.3 · 137 reviews
Enterprises and agencies that want broad global listening with unlimited seats, especially teams already on Hootsuite.
Quick overview
- Pricing
- Custom pricing (by quote, demo required)
- Plans
- By custom quote after a demo; no prices published. Now sold as 'Lumen by Talkwalker' (Hootsuite owns Talkwalker). Core: social listening and media monitoring, topic and channel analytics, dashboards, reports and alerts, Wisdom AI, AI Agent, LLM Insights, IQ Apps, unlimited users. Analyze: everything in Core plus 2x the non-sampled results volume and 25 more topics, filters and channels. Business: everything in Analyze plus 6x volume, 3x more topics, filters and channels, additional historical data, more workspaces and enterprise governance. Every plan includes unlimited users, onboarding, training and strategy reviews. No free plan or self-serve trial. Hootsuite's Enterprise plan includes Lumen by Talkwalker with 13 months of history.
- G2 rating
- 4.3 / 5.0
- Comparisons
- Featured in 1 comparison
Key features
- 150 million data sources, 30+ social platforms, 187 languages, 196 countries
- Non-sampled results on every plan
- Wisdom AI: peak detection, forecasting and AI summaries
- AI Agent for questions about your data
- LLM Insights: how AI assistants talk about your brand
- Unlimited users, onboarding and strategy reviews on every plan
Pros
- Unlimited users on every plan
- Very broad coverage: 150 million sources and 187 languages
- AI peak detection and forecasting
- Pairs with Hootsuite for publishing and engagement
Cons
- No public prices; demo and quote for every plan
- Plan limits given only as multiples (2x, 6x), not numbers
- Extra historical data only on the top Business plan
- Renaming to Lumen by Talkwalker can confuse buyers
Sarah Chen