Agentforce Sales
Starter Suite
$25.00 × 10 seats$250.00
× 12 months$3,000.00
Per year
$25.00 per person / mo
$3,000
Agentforce Sales vs Freshsales
Short answer: Agentforce Sales suits sales teams that expect to grow into deep customization, quoting and forecasting on one platform. Freshsales suits small sales teams that want a low-cost CRM with chat, email and phone built in.
Compare with for .
Agentforce Sales
63%
match · $3,000/yr
Freshsales
70%
match · $1,080/yr
What matters most?
Set your own weights
What you'd pay
Entry plan for 10 people, billed yearly where offered, in US dollars (USD). Prices checked Nov 2026.
Freshsales
Growth
$9.00 × 10 seats$90.00
× 12 months$1,080.00
Per year
$9.00 per person / mo
$1,080
Agentforce Sales
From $25Free plan
G2 4.4 · 27,575 reviewsSales teams that need a highly configurable CRM with strong reporting, automation, and an extensive ecosystem—especially mid-market to enterprise organizations with complex processes and multiple stakeholders. (Formerly Salesforce Sales Cloud.)
vs
Freshsales
From $9
G2 4.5 · 1,238 reviewsSMBs and mid-market sales teams that want an easy-to-adopt CRM with built-in calling/email, strong pipeline management, and automation without heavy admin overhead.
Who each one is for
Agentforce Sales
- Best for
- Sales teams that expect to grow into deep customization, quoting and forecasting on one platform. source ↗
- Not for
- Small teams that need quoting or forecasting cheaply, since those start on Pro Suite at $100/user/month billed annually. source ↗
From Agentforce Sales's own pricing and help pages, checked Nov 4, 2026.
Freshsales
- Best for
- Small sales teams that want a low-cost CRM with chat, email and phone built in. source ↗
- Not for
- Teams that need sales sequences or forecasting cheaply, since those start on Pro ($39) and Enterprise ($59), billed annually. source ↗
From Freshsales's own pricing and help pages, checked Nov 4, 2026.
Side by side
| Agentforce Sales | Freshsales | |
|---|---|---|
| Pricing | Free Suite $0; paid from $25/user/month | $9/user/month (billed annually) |
| Price checked | Nov 9, 2026 | Nov 4, 2026 |
| G2 Rating | 4.4 (27,575 reviews) | 4.5 (1,238 reviews) |
| Best For | Sales teams that expect to grow into deep customization, quoting and forecasting on one platform. | Small sales teams that want a low-cost CRM with chat, email and phone built in. |
| Not for | Small teams that need quoting or forecasting cheaply, since those start on Pro Suite at $100/user/month billed annually. | Teams that need sales sequences or forecasting cheaply, since those start on Pro ($39) and Enterprise ($59), billed annually. |
Pros and cons
Agentforce Sales
Pros
- Very flexible data model and customization for complex sales processes
- Powerful reporting, dashboards, and forecasting for pipeline visibility
- Large ecosystem (AppExchange) and strong integrations/APIs
- Scales well across teams, regions, and multiple business units
Cons
- Can be expensive as you move up editions and add-ons (e.g., advanced analytics, CPQ, automation)
- Implementation and ongoing administration often require specialized expertise
- UI and feature breadth can feel complex for small teams or simple sales motions
Freshsales
Pros
- Clean UI and quick setup compared to many CRMs
- Strong built-in communications (email + phone) for reps
- Good automation and pipeline customization for SMB needs
- Integrates well with the Freshworks ecosystem and common business tools
Cons
- Advanced customization and reporting can be limited vs. enterprise CRMs
- Some key features are gated behind higher tiers
- Occasional sync/telephony quirks reported depending on region/provider
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