Freshsales vs Close
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What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.

Freshsales
Small teams that want a low-cost CRM with a built-in phone and simple workflows on the entry plan.
Close
Small outbound teams whose reps spend much of the day on the phone and want calling, SMS and email in one CRM.
Side by side
| Close | ||
|---|---|---|
| Pricing | From $9/user/month (billed annually) | From $9/user/month (billed annually, 1 user); teams from $35/user/month |
| G2 Rating | 4.5 (1,238 reviews) | 4.7 (2,112 reviews) |
| Best For | Small teams that want a low-cost CRM with a built-in phone and simple workflows on the entry plan. | Small outbound teams whose reps spend much of the day on the phone and want calling, SMS and email in one CRM. |
Pros and cons
Freshsales
Pros
- Very low entry price
- Phone, email and chat on the first plan
- 21-day trial, the longest here
- Sequences on the middle plan
Cons
- No free plan
- Big jump from Growth ($9) to Pro ($39) for sequences
- Custom modules only on Enterprise
- Smaller app ecosystem than HubSpot or Pipedrive
Close
Pros
- Best built-in calling and dialers here
- Calls, emails and texts in one timeline
- Fast setup for a sales team
- Self-serve buying
Cons
- Workflows start at $99/user/month
- Calling and SMS usage billed on top
- No marketing or service tools
- Solo plan limited to one user
Related comparisons
Best CRM for Small Business
HubSpot Sales Hub is the best CRM for most small businesses: the free HubSpot CRM covers 2 users, and Starter adds calling and basic workflows cheaply. Budget for Professional ($90/seat/month plus $1,500 onboarding) if you need sequences.
HubSpot alternatives
Stay with HubSpot if you want marketing, sales and service in one platform and can budget for Professional later. For a sales-only CRM, Zoho CRM, Pipedrive and Freshsales get you sequences or forecasting for much less.
Salesforce vs HubSpot
Choose HubSpot Sales Hub if you are a small or mid-sized team that wants fast adoption and published costs: Professional is $90 per seat per month billed annually plus $1,500 onboarding. Choose Salesforce (Agentforce Sales, formerly Sales Cloud) if you need custom data, territories, approvals and sandboxes and have an admin: Core is $195 per user per month billed annually.
