Front
Entry plan
$25.00 × 10 seats$250.00
× 12 months$3,000.00
Per year
$25.00 per person / mo
$3,000
Front vs Drag
Compare with for .
Front
55%
match · $3,000/yr
Drag
59%
match · $1,440/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Drag
Entry plan
$12.00 × 10 seats$120.00
× 12 months$1,440.00
Per year
$12.00 per person / mo
$1,440
Front
From $25
G2 4.6 · 2,519 reviewsCustomer-facing teams of 5 to 50+ people (support, account management, operations, logistics) that answer customer email together and want an email-like inbox with real assignment, collaboration and reporting instead of a ticket portal.
vs
Drag
From $12
Small Google Workspace teams that want the cheapest way to share an inbox and track emails as tasks on a Kanban board, without moving to a new app.
Side by side
| Front | Drag | |
|---|---|---|
| Pricing | From $25/seat/month (annual) | From $12/user/month (annual) or $16 monthly |
| G2 Rating | 4.6 (2,519 reviews) | Not yet verified |
| Best For | Customer-facing teams of 5 to 50+ people (support, account management, operations, logistics) that answer customer email together and want an email-like inbox with real assignment, collaboration and reporting instead of a ticket portal. | Small Google Workspace teams that want the cheapest way to share an inbox and track emails as tasks on a Kanban board, without moving to a new app. |
Pros and cons
Front
Pros
- Feels like email for agents and like normal email for customers
- Strong collaboration: comments, @mentions, shared drafts and collision detection
- Scales from a 10-seat Starter plan to Enterprise with SSO, SCIM and custom roles
- AI is optional and priced separately, so you can start without it
Cons
- No free plan, and Starter is capped at 10 seats and one channel type
- Costs climb quickly: Professional is $65 per seat a month billed annually
- Copilot and Autopilot AI are extra unless you are on Enterprise
Drag
Pros
- Lowest paid price on this list at $12 per user a month (annual)
- Kanban boards make email work visible like a task board
- No seat minimums, Chrome extension plus web, desktop and mobile apps
- SLA rules and round-robin available without an enterprise contract
Cons
- Gmail and Google Workspace only; no Outlook support listed
- Starter limits you to 10 automation rules and 3 months of reporting
- No CSAT surveys or customer portal listed, unlike Help Scout or Hiver
Marcus Williams