Front
Entry plan
$25.00 × 10 seats$250.00
× 12 months$3,000.00
Per year
$25.00 per person / mo
$3,000
Front vs Missive
Compare with for .
Front
58%
match · $3,000/yr
Missive
59%
match · $1,680/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Missive
Entry plan
$14.00 × 10 seats$140.00
× 12 months$1,680.00
Per year
$14.00 per person / mo
$1,680
Front
From $25
G2 4.6 · 2,519 reviewsCustomer-facing teams of 5 to 50+ people (support, account management, operations, logistics) that answer customer email together and want an email-like inbox with real assignment, collaboration and reporting instead of a ticket portal.
vs
Missive
From $14
Small and mid-sized teams (agencies, accounting and law firms, real estate, logistics) that want one app for shared and personal email plus chat and tasks, at a lower per-user price than Front.
Side by side
| Front | Missive | |
|---|---|---|
| Pricing | From $25/seat/month (annual) | From $14/user/month (billed yearly) |
| G2 Rating | 4.6 (2,519 reviews) | Not yet verified |
| Best For | Customer-facing teams of 5 to 50+ people (support, account management, operations, logistics) that answer customer email together and want an email-like inbox with real assignment, collaboration and reporting instead of a ticket portal. | Small and mid-sized teams (agencies, accounting and law firms, real estate, logistics) that want one app for shared and personal email plus chat and tasks, at a lower per-user price than Front. |
Pros and cons
Front
Pros
- Feels like email for agents and like normal email for customers
- Strong collaboration: comments, @mentions, shared drafts and collision detection
- Scales from a 10-seat Starter plan to Enterprise with SSO, SCIM and custom roles
- AI is optional and priced separately, so you can start without it
Cons
- No free plan, and Starter is capped at 10 seats and one channel type
- Costs climb quickly: Professional is $65 per seat a month billed annually
- Copilot and Autopilot AI are extra unless you are on Enterprise
Missive
Pros
- Lowest starting price of the full shared-inbox apps at $14 per user a month
- Internal chat, tasks and collaborative drafting are built in
- Works with Gmail, Outlook and IMAP, plus messaging channels
- Bring-your-own-key option for AI keeps AI costs in your hands
Cons
- Starter allows only 5 users and has no rules or integrations
- No knowledge base, customer portal or CSAT surveys listed on its plans
- SAML SSO and advanced analytics need the $36 Business plan
Marcus Williams