Missive
Entry plan
$14.00 × 10 seats$140.00
× 12 months$1,680.00
Per year
$14.00 per person / mo
$1,680
Missive vs Hiver
Compare with for .
Missive
59%
match · $1,680/yr
Hiver
43%
match · $3,000/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Smaller bill
Hiver
Entry plan
$25.00 × 10 seats$250.00
× 12 months$3,000.00
Per year
$25.00 per person / mo
$3,000
Missive
From $14
Small and mid-sized teams (agencies, accounting and law firms, real estate, logistics) that want one app for shared and personal email plus chat and tasks, at a lower per-user price than Front.
vs
Hiver
From $25
Google Workspace teams (support, finance, HR, operations) that want to keep working in Gmail but need assignment, SLAs, CSAT and AI on shared addresses like support@ and billing@.
Side by side
| Missive | Hiver | |
|---|---|---|
| Pricing | From $14/user/month (billed yearly) | From $25/user/month (annual) or $35 monthly |
| G2 Rating | Not yet verified | Not yet verified |
| Best For | Small and mid-sized teams (agencies, accounting and law firms, real estate, logistics) that want one app for shared and personal email plus chat and tasks, at a lower per-user price than Front. | Google Workspace teams (support, finance, HR, operations) that want to keep working in Gmail but need assignment, SLAs, CSAT and AI on shared addresses like support@ and billing@. |
Pros and cons
Missive
Pros
- Lowest starting price of the full shared-inbox apps at $14 per user a month
- Internal chat, tasks and collaborative drafting are built in
- Works with Gmail, Outlook and IMAP, plus messaging channels
- Bring-your-own-key option for AI keeps AI costs in your hands
Cons
- Starter allows only 5 users and has no rules or integrations
- No knowledge base, customer portal or CSAT surveys listed on its plans
- SAML SSO and advanced analytics need the $36 Business plan
Hiver
Pros
- Team keeps working in the Gmail interface they already know
- AI Agents and Copilot are included rather than sold per resolution
- 24/7 support on every plan
- Clear path from simple shared inbox to SLAs, CSAT and portal
Cons
- SLAs and CSAT require the $55 Pro plan
- Monthly billing costs $10 per user more than annual
- Two products (in Gmail and Omni) with different plan line-ups can confuse buyers
Marcus Williams