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Sales Engagement

Gong vs Fireflies.ai

Which sales engagement tool is right for you? Compare features, pricing, and user reviews to make the best choice.

Gong

From Custom

Mid-size and enterprise B2B sales teams that want call recording, deal inspection and forecasting in one platform and can buy through a sales-led contract.

Fireflies.ai

From $10Free plan

Teams that want low-cost meeting transcription and summaries for every meeting, with basic conversation analytics on the Business plan.

Side by side

GongFireflies.ai
PricingCustom quote only: per-user licenses plus a platform fee (no public prices)Free plan; paid from $10/seat/month (annual)
G2 RatingNot yet verifiedNot yet verified
Best ForMid-size and enterprise B2B sales teams that want call recording, deal inspection and forecasting in one platform and can buy through a sales-led contract.Teams that want low-cost meeting transcription and summaries for every meeting, with basic conversation analytics on the Business plan.

Pros and cons

Gong

Pros

  • Deepest sales focus here: deal boards, risk warnings and forecasting on top of call recording
  • 70+ transcription languages
  • Large integration marketplace including Salesforce, HubSpot and Dynamics
  • Captures calls, meetings and email in one place

Cons

  • No public prices; you must go through sales
  • Platform fee on top of per-user licenses
  • Several AI features are English-only
  • More platform than a small team needs

Fireflies.ai

Pros

  • Real free plan
  • Low annual per-seat price
  • 100+ transcription languages
  • Works with meetings and several dialers

Cons

  • No deal boards or forecasting
  • Conversation intelligence only on Business
  • Storage caps on Free and Pro
  • AI features metered by credits

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