Intercom Fin
Essential
$29.00 × 10 seats$290.00
× 12 months$3,480.00
Per year
$29.00 per person / mo
$3,480
Plus $0.99 per Fin AI resolution
Visit Intercom Fin ↗Intercom Fin vs PepoChat
Compare with for .
Intercom Fin
41%
match · $3,480/yr
PepoChat
71%
match · $468/yr
What matters most?
Set your own weights
What you'd pay
Entry plan for 10 people, billed yearly where offered, in US dollars (USD). Prices checked Nov 2026.
PepoChat
Starter
Flat price, whole team$39.00
× 12 months$468.00
Per year
$3.90 per person / mo
$468
PepoChat
AI support agent for websites, with a team inbox built in
PepoChat is an AI support agent that answers visitors from your own pages and files, says so when the answer isn't there, and hands the chat to a person in the same window. The free plan covers 100 AI replies a month, then new chats go to your inbox until the month ends; paid plans start at $39 a month.
Intercom Fin
From $19
G2 4.5 · 3,925 reviewsSupport teams of any size that want a mature AI agent with a published per-outcome price, either on Intercom's help desk or bolted onto the help desk they already run.
vs
PepoChat
From $39Free plan
Small teams that want an AI chat agent and a shared inbox in one tool, with a free plan to try it on their own pages first.
Who each one is for
Intercom Fin
- Best for
- Support teams that want an AI agent priced per resolved outcome, on Intercom or their current help desk. source ↗
- Not for
- Very small teams on another help desk with low volume may find the 50-outcome monthly minimum more than they need. source ↗
From Intercom Fin's own pricing and help pages, checked Nov 4, 2026.
Side by side
| Intercom Fin | PepoChat | |
|---|---|---|
| Pricing | From $19/seat/month for new customers (Essential, billed annually; $29 list) + $0.99 per Fin outcome | Free; Starter $39/month |
| Price checked | Nov 4, 2026 | Nov 6, 2026 |
| G2 Rating | 4.5 (3,925 reviews) | Not yet verified |
| Best For | Support teams that want an AI agent priced per resolved outcome, on Intercom or their current help desk. | Small teams that want an AI chat agent and a shared inbox in one tool, with a free plan to try it on their own pages first. |
Pros and cons
Intercom Fin
Pros
- Public, simple price: $0.99 per outcome, no seat fee when used on another help desk
- Runs on top of most major help desks, so you don't have to migrate
- Broad channel coverage, including voice and email
- 14-day trial with unlimited outcomes lets you measure resolution rate on real traffic
Cons
- Per-outcome billing makes monthly cost rise with volume and is harder to cap
- Lead qualifications are billed at $9.99 each, which adds up for sales-heavy chat
- Getting the most out of Procedures and data connectors takes setup time and clean help content
PepoChat
Pros
- Free plan with 100 AI replies a month, then new chats go to your inbox instead of stopping
- In our test it answered from our own pages and said so when the answer was not there
- Handoff to a person happens in the same chat window, with the inbox included
- Published prices: Starter is $39 a month
Cons
- Replies past the plan cost $39 per 1,000 on Starter
- Free plan is 1 member and 5 knowledge sources
- In our test the app's billing page showed different allowances from the pricing page
- No confirmed G2 rating yet
Marcus Williams
Intercom Fin vs Freshdesk
Intercom Fin vs Help Scout
Intercom Fin vs Agentforce Service