Tidio
Starter
Flat price, whole team$24.17
× 12 months$290.04
Per year
$2.42 per person / mo
$290
Tidio vs PepoChat
Compare with for .
Tidio
86%
match · $290/yr
PepoChat
60%
match · $468/yr
What matters most?
Set your own weights
What you'd pay
Entry plan for 10 people, billed yearly where offered, in US dollars (USD). Prices checked Nov 2026.
Smaller bill
PepoChat
Starter
Flat price, whole team$39.00
× 12 months$468.00
Per year
$3.90 per person / mo
$468
PepoChat
AI support agent for websites, with a team inbox built in
PepoChat is an AI support agent that answers visitors from your own pages and files, says so when the answer isn't there, and hands the chat to a person in the same window. The free plan covers 100 AI replies a month, then new chats go to your inbox until the month ends; paid plans start at $39 a month.
Tidio
From $24.17Free plan
G2 4.6 · 1,968 reviewsSmall businesses and online stores that want an affordable AI agent with live chat, and a price they can see before talking to sales.
vs
PepoChat
From $39Free plan
Small teams that want an AI chat agent and a shared inbox in one tool, with a free plan to try it on their own pages first.
Side by side
| Tidio | PepoChat | |
|---|---|---|
| Pricing | Free; Starter $24.17/month billed annually ($29 monthly); 7-day trial | Free; Starter $39/month |
| Price checked | Nov 12, 2026 | Nov 6, 2026 |
| G2 Rating | 4.6 (1,968 reviews) | Not yet verified |
| Best For | Small businesses and online stores that want an affordable AI agent with live chat, and a price they can see before talking to sales. | Small teams that want an AI chat agent and a shared inbox in one tool, with a free plan to try it on their own pages first. |
Pros and cons
Tidio
Pros
- Free plan and low entry price with published tiers
- Quick setup for small teams with no developer
- Can be bought standalone or with Tidio's live chat and help desk
- Strong fit for e-commerce (order status, product recommendations)
Cons
- Lyro is billed per conversation, so busy months move you up a tier
- Running Lyro on another help desk (Lyro Connect) needs the Plus or Premium plan
- Less suited to complex, multi-system enterprise workflows than Ada or Decagon
PepoChat
Pros
- Free plan with 100 AI replies a month, then new chats go to your inbox instead of stopping
- In our test it answered from our own pages and said so when the answer was not there
- Handoff to a person happens in the same chat window, with the inbox included
- Published prices: Starter is $39 a month
Cons
- Replies past the plan cost $39 per 1,000 on Starter
- Free plan is 1 member and 5 knowledge sources
- In our test the app's billing page showed different allowances from the pricing page
- No confirmed G2 rating yet
Marcus Williams
Tidio vs Chatbase
Tidio vs Botpress
Tidio vs Voiceflow
Tidio vs Landbot