Zoho Desk
Entry plan
$7.00 × 10 seats$70.00
× 12 months$840.00
Per year
$7.00 per person / mo
$840
Zoho Desk vs HubSpot Service Hub
Compare with for .
Zoho Desk
84%
match · $840/yr
HubSpot Service Hub
82%
match · $840/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
HubSpot Service Hub
Starter
$7.00 × 10 seats$70.00
× 12 months$840.00
Per year
$7.00 per person / mo
$840
The $7 rate is a limited-time offer
Zoho Desk
From $7Free plan
G2 4.4 · 8,002 reviewsCost-conscious teams, especially those already using Zoho CRM or other Zoho apps, that want a full-featured help desk at the lowest per-agent price in this list.
vs
HubSpot Service Hub
From $7Free plan
G2 4.4 · 3,018 reviewsCompanies already running marketing or sales in HubSpot that want support tickets on the same customer record.
Side by side
| Zoho Desk |  HubSpot Service Hub | |
|---|---|---|
| Pricing | Free; paid from $7/agent/month (annual) | Free; Starter from $7/seat/month (annual, discounted) |
| G2 Rating | 4.4 (8,002 reviews) | 4.4 (3,018 reviews) |
| Best For | Cost-conscious teams, especially those already using Zoho CRM or other Zoho apps, that want a full-featured help desk at the lowest per-agent price in this list. | Companies already running marketing or sales in HubSpot that want support tickets on the same customer record. |
Pros and cons
Zoho Desk
Pros
- Lowest paid per-agent prices here, with a free plan for 3 users
- Telephony, Blueprints and Zia AI already included on Professional
- Light agents at $6/month for people who only need occasional access
- Tight fit with Zoho CRM and the wider Zoho suite
Cons
- The interface is dense and takes longer to learn than Help Scout
- Monthly billing costs a lot more than annual (for example $35 vs $23 on Professional)
- Generative AI on lower tiers depends on your own OpenAI or DeepSeek key
- Smaller third-party marketplace than Zendesk
HubSpot Service Hub
Pros
- Support, sales and marketing share one customer record
- Free and Starter tiers are cheap ways to start
- Customer Agent pricing is per resolution, not per conversation
- Knowledge base, portal and surveys included on Professional
Cons
- The jump from Starter to Professional is steep, plus $1,500 onboarding
- Starter pricing is a discount from a $20 list price, so check renewal terms
- Customer Agent is not available on Free or Starter
- Less value if you do not use the rest of HubSpot
Related comparisons
Customer Support
+3
Marcus WilliamsUpdated October 2026
Freshdesk alternatives
Stay with Freshdesk if you want low-cost email ticketing. Move to Zendesk for full omnichannel at scale, Help Scout for a simple personal inbox, or Zoho Desk for the lowest price.
+3Marcus WilliamsUpdated October 2026Customer Support
+2Marcus WilliamsUpdated October 2026
Zendesk alternatives
Pick Freshdesk for Zendesk-style ticketing at a lower price with the first 500 AI sessions included. Stay with Zendesk if you need every channel in one suite and can budget for per-resolution AI.
+2Marcus WilliamsUpdated October 2026