Microsoft Dynamics 365 Sales
Entry plan
$65.00 × 10 seats$650.00
× 12 months$7,800.00
Per year
$65.00 per person / mo
$7,800
Microsoft Dynamics 365 Sales vs Zoho CRM
Compare with for .
Microsoft Dynamics 365 Sales
27%
match · $7,800/yr
Zoho CRM
76%
match · $1,680/yr
What matters most?
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What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Zoho CRM
Standard
$14.00 × 10 seats$140.00
× 12 months$1,680.00
Per year
$14.00 per person / mo
$1,680
Microsoft Dynamics 365 Sales
From $65
G2 3.8 · 1,624 reviewsOrganizations already standardized on Microsoft 365, Teams and Power Platform that want a CRM tied into those tools. Enterprise and Premium suit larger sales teams that need forecasting, territory management and Copilot.
vs
Zoho CRM
From $14Free plan
G2 4.1 · 2,953 reviewsSmall and mid-size teams that want a low-cost, customizable CRM with a real free tier and room to grow into advanced automation. Fits teams already using other Zoho apps.
Side by side
| Microsoft Dynamics 365 Sales |  Zoho CRM | |
|---|---|---|
| Pricing | From $65/user/month (paid yearly) | Free (3 users); paid from $14/user/month (billed annually) |
| G2 Rating | 3.8 (1,624 reviews) | 4.1 (2,953 reviews) |
| Best For | Organizations already standardized on Microsoft 365, Teams and Power Platform that want a CRM tied into those tools. Enterprise and Premium suit larger sales teams that need forecasting, territory management and Copilot. | Small and mid-size teams that want a low-cost, customizable CRM with a real free tier and room to grow into advanced automation. Fits teams already using other Zoho apps. |
Pros and cons
Microsoft Dynamics 365 Sales
Pros
- Works closely with Microsoft 365 and Teams
- Sales Enterprise includes forecasting and territory management
- Copilot features included from Sales Enterprise
- 30-day trial that can be extended once
Cons
- No free plan and no monthly-billing option listed
- Starts at $65/user/month, among the higher entry prices
- Agents and some automation need extra Copilot Credits or licenses
Zoho CRM
Pros
- Free for up to 3 users
- Low paid entry price at $14/user/month annually
- Forecasting and multiple pipelines from Standard
- Five editions let teams scale without switching tools
Cons
- Free edition capped at 5,000 records
- Monthly billing costs noticeably more ($20 vs $14 on Standard)
- Approvals, sandbox and multi-team features need Enterprise or Ultimate
Marcus Williams