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CRM & Sales

Omnisend vs Zoho CRM

Compare with for 10 people.

Omnisend
85%
match · $192/yr
Zoho CRM
45%
match · $1,680/yr

Omnisend is the better fit.

It costs $1,488 less a year for 10 people.

How we work out the match
What matters most?
Fine-tune

What you'd pay

Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.

Omnisend
Standard
Smaller bill
Flat price, whole team$16.00
× 12 months$192.00
Per year
$1.60 per person / mo
$192

Starting price; rises with usage

Zoho CRM
Standard
$14.00 × 10 seats$140.00
× 12 months$1,680.00
Per year
$14.00 per person / mo
$1,680

Choose a tool

Omnisend

From $16Free plan
G2 4.6 · 1,232 reviews

Shopify and WooCommerce stores that want Klaviyo-style flows at a lower price at small and mid list sizes, with fast human support.

Zoho CRM

From $14Free plan
G2 4.1 · 2,953 reviews

Stores with wholesale or B2B accounts where reps manage quotes, orders and follow-up.

Side by side

OmnisendZoho CRM
PricingFree (250 contacts); Standard from $16/monthFree (3 users); paid from $14/user/month (billed annually)
G2 Rating4.6 (1,232 reviews)4.1 (2,953 reviews)
Best ForShopify and WooCommerce stores that want Klaviyo-style flows at a lower price at small and mid list sizes, with fast human support.Stores with wholesale or B2B accounts where reps manage quotes, orders and follow-up.

Pros and cons

Omnisend

Pros

  • Lower Standard prices than Klaviyo
  • 24/7 live chat and email support on every plan, including Free
  • Abandoned cart and welcome automations on Free
  • Free 5-day migration

Cons

  • No helpdesk on the pricing page
  • Standard caps sends at 12x list size
  • Recommendations and dynamic content need Pro
  • SMS credits positioned as a Pro add-on

Zoho CRM

Pros

  • Low per-user price and free plan for 3 users
  • Shopify orders and products in the CRM
  • Inventory, quotes and invoices on Professional
  • Highly customizable

Cons

  • No built-in consumer email and SMS flows
  • Needs a separate marketing tool for retail
  • Customization takes time
  • Per-user pricing adds up with many staff

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