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CRM & Sales

Klaviyo vs Omnisend

Compare with for 10 people.

Klaviyo
80%
match · $240/yr
Omnisend
85%
match · $192/yr

Omnisend is the better fit.

It costs $48 less a year for 10 people.

How we work out the match
What matters most?
Fine-tune

What you'd pay

Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.

Klaviyo
Email
Flat price, whole team$20.00
× 12 months$240.00
Per year
$2.00 per person / mo
$240

Up to 500 active profiles

Omnisend
Standard
Smaller bill
Flat price, whole team$16.00
× 12 months$192.00
Per year
$1.60 per person / mo
$192

Starting price; rises with usage

Choose a tool

Klaviyo

From $20Free plan
G2 4.6 · 1,368 reviews

Shopify, WooCommerce and BigCommerce stores where email and SMS drive revenue and support and marketing should share one customer profile.

Omnisend

From $16Free plan
G2 4.6 · 1,232 reviews

Shopify and WooCommerce stores that want Klaviyo-style flows at a lower price at small and mid list sizes, with fast human support.

Side by side

KlaviyoOmnisend
PricingFree (250 active profiles); Email from $20/monthFree (250 contacts); Standard from $16/month
G2 Rating4.6 (1,368 reviews)4.6 (1,232 reviews)
Best ForShopify, WooCommerce and BigCommerce stores where email and SMS drive revenue and support and marketing should share one customer profile.Shopify and WooCommerce stores that want Klaviyo-style flows at a lower price at small and mid list sizes, with fast human support.

Pros and cons

Klaviyo

Pros

  • Deepest store-event data and flow library in this group
  • Marketing and support share one customer profile
  • Free plan includes flows, segmentation and Helpdesk ticketing
  • Over 350 built-in integrations

Cons

  • Active-profile billing gets expensive as the list grows
  • SMS, Helpdesk, Customer Hub and Personalization each cost extra
  • Free plan email support ends after 60 days
  • Many moving parts in the price

Omnisend

Pros

  • Lower Standard prices than Klaviyo
  • 24/7 live chat and email support on every plan, including Free
  • Abandoned cart and welcome automations on Free
  • Free 5-day migration

Cons

  • No helpdesk on the pricing page
  • Standard caps sends at 12x list size
  • Recommendations and dynamic content need Pro
  • SMS credits positioned as a Pro add-on

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