Otter.ai vs Avoma
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What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Otter.ai
Individuals and small teams who value live transcripts during the call and want a low-cost Pro plan.
Avoma
Sales and customer success teams that want meeting notes, CRM updates, scheduling and coaching in one platform.
Side by side
| Otter.ai | Avoma | |
|---|---|---|
| Pricing | Free; Pro from $8.33/user/month (annual) | From $19/recorder seat/month (annual); 14-day trial |
| G2 Rating | 4.4 (505 reviews) | 4.6 (1,364 reviews) |
| Best For | Individuals and small teams who value live transcripts during the call and want a low-cost Pro plan. | Sales and customer success teams that want meeting notes, CRM updates, scheduling and coaching in one platform. |
Pros and cons
Otter.ai
Pros
- Live transcript on screen while the meeting runs
- Pro is cheap when billed annually
- Clear recording notice controls for admins
- Strong mobile apps for in-person conversations
Cons
- Free plan caps conversations at 30 minutes
- Pro still has a 1,200-minute monthly cap and 90-minute meetings
- SSO and HIPAA only on Enterprise
Avoma
Pros
- Widest CRM list in this comparison
- Viewers are free, you pay only for people who record
- Scheduler included, which can replace a separate booking tool
- Cloud recording option avoids a visible bot
Cons
- No forever-free plan for recorders
- Coaching and forecasting are paid add-ons
- More setup than a simple note taker
Related comparisons
Best AI Meeting Note Taker
Pick Fathom for most teams: unlimited free recording and a cheap Team plan. Pick Fireflies for the lowest paid price, Granola if you want no bots, and Avoma for sales teams.
Best Conversation Intelligence Software
Gong is the best conversation intelligence software for sales teams: it records calls, meetings and email and adds deal boards, AI deal risk warnings and forecasting, but pricing is by quote only. Avoma is the best option with published prices, and Fathom or Fireflies.ai are the low-cost picks if you mainly need recording and notes.